Frequently Asked Questions
If you don’t see your question, please reach out to us and ask us directly
COVID-19 RESOURCES
We do not currently offer the COVID 19 vaccine onsite.
Please refer to the Vaccine finder or health department resources for additional information.
Gallatin Valley Health Department COVID-19 Website Resources
COVID-19 Vaccine Information and Resources
Vaccine Finder
Locate which pharmacies have vaccines available for scheduling.
BILLING QUESTIONS
What billing or insurance information will I receive?
You will receive a copy of your bill. After your insurance has paid, we’ll provide you with a monthly statement of your account.
How long will it take to get things settled with the insurance company?
Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.
I received a notice that my insurance company has paid on my bill — but I can’t understand how they calculated their payment amount. Do you know?
If we have received any such information from your insurance company, we’ll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.
What Our Patients Say
Bozeman Creek Family Health
The staff is always pleasant and courteous. My primary experience has always been with Dr Burton over the course of a decade. He always answers any questions l have concerning procedures and medications. I have always been satisfied with my treatment at Bozeman Creek.
Edward H.
I had my first appointment with Abigail Bosoluke recently and I have to say it was one of the best appts I’ve had in years. I had a lot to say and was very nervous and Abigail never once made me feel rushed like a lot of doctors do. She was incredibly kind and understanding and made me feel completely comfortable to just be myself with no judgment. She is genuinely very caring and down to earth. I am so grateful I found her! I would highly recommend her to anyone!
Jennifer M.
I have been going to Dr. Anderson for over 10 years, and being a PA myself understand caring and professional capability. She is the best. Even stayed with her after I left town several years ago this long distant relationship has prospered and kept up with my health needs. Thanks Doc.
David J.
I haven't been to the doctor in over 7yrs so I was nervous going into it. The doctor I saw was very helpful and kind, the receptionist was also very helpful and kind. I am going to make this office my main doctor because of how nice they were. Thanks again for making that easy for me!
Jordan W.
I have been seeing Dr. Cady for around 15 years and she has been excellent. She is very down to earth and understanding. I find she has strong skills with mental health and is compassionate. She also gave me an excellent injection in my hip that literally cured the bursitis. She also tells it like it is. She will refer you to a specialist if something is beyond her expertise. The receptionists have always been great. I would not be going back there if I felt I was not receiving the finest care.
Julia J.
This is my second visit and the experience just keeps getting better. They are thorough, knowledgeable not only about medical issues, but insurance ramifications, prescription and test orders were done before I left the office, they were kind, funny, concerned, etc. I can say it was one of the best visits to a physician’s office I have had. Very pleased.